Improve Quality And Safety To Remain On Par With International Aviation Industry
July 25, 2017 17:55 PM
KUALA LUMPUR, July 25 (Bernama) -- Airline companies in Malaysia must strive to improve their quality of service and safety aspects to ensure the reputation of the country's aviation industry remains on par with the international aviation industry.
Aviation Industry consultant Jaafar Zamhari said apart from security issues, other factors taken into account by passengers were the airline's credibility, ticket fares, comfort and smooth flight schedules.
"It is the responsibility of the airlines to carry out what is contained in the SOP (Standard Operating Procedures). Each departing aircraft should be inspected.
"The Department of Civil Aviation or the DCA is the technical regulator for the civil aviation industry which will conduct periodic inspections or audits on the arlines," he said when appearing as a panelist in the Ruang Bicara programme broadcast by the Bernama News Channel last night.
Jaafar is also of the view that the the country's air transport sector was still safe even though Malaysia was tested by air tragedies involving the MH370 and MH17 flights three years ago.
"In 2014, a total of 98 air tragedies occurred, claiming the lives of 904 people, including those onboard the MH370 and MH17 flights, but in the same year, if we look at land transport, more than 470,000 road accidents with death toll of almost 7,000 were reported in Malaysia alone," he said.
Meanwhile, deputy director of Universiti Kebangsaan Malaysia (UKM) Institute of Malaysian and International Studies (IKMAS) Prof Dr Sufian Jusoh said the issue of aviation security cannot be underestimated and proactive solutions needed to be taken to ensure no untoward incidents occur in addition to maintaining the reputation of the company.
"For Malaysia Airlines, a reputable and far-reaching company, they need to maintain the network. This is an important issue for any airline company, if taken lightly, they will not be allowed to operate," he said.
He is also of the opinion that it was high time for local airlines to no longer serve alcohol in flight to maintain safety.
On March 8, 2014, the world was shocked by the disappearance of flight MH370 en route from Kuala Lumpur to Beijing with 12 crew and 227 passengers.
And on July 17, 2014, flight MH17 was shot down in eastern Ukraine killing all 298 passengers and crew on board.